Building your virtual office with Phone VoIP

Wed July 8th 2015

You've spent lots of time developing your physical office – laying out desks, installing computers, making the conference room look impressive – but have you spent any time on your virtual one? Building a virtual office for your business isn't just about keeping up with the competition, it can also help increase efficiency, improve your service, and reduce costs. And a VoIP system can help.

You've spent lots of time developing your physical office – laying out desks, installing computers, making the conference room look impressive – but have you spent any time on your virtual one? Building a virtual office for your business isn't just about keeping up with the competition, it can increase efficiency, improve your service, and reduce costs. And a VoIP system can help.

Here's how:

Talk to more customers with multiple phone lines.

Integrating multiple phone lines with VoIP means you and your staff can talk to more customers more quickly. Features like call queuing, call forwarding and voicemail also make it easier for customers to get in touch with you, reducing their frustration and improving your level of service.

An office in your pocket.

VoIP means you're not tied to your premises – as long as you have internet access your office can be anywhere in the world. Take your VOiP plug-in when you travel and you can make and receive calls, manage voicemail, and keep up with your work while you're away.

Can't afford a real receptionist? Get a virtual one.

A VoIP system can act as a virtual receptionist, managing incoming calls and making your business sound professional.

Record your own extension menu and direct customers to the appropriate staff member first time, rather than sending them all over the office. You can also record holiday messages or forward calls on to a cellphone when you're out of the office.

Clever conference calling.

With video conferencing, you can bring your staff and clients together – no matter where they are in the world. See facial expressions, demonstrate new products, show graphs or powerpoint presentations…unlike a traditional conference call, video conferencing makes it easy to share information and communicate clearly.

Make every click count.

Bring online customers into your virtual office with click to call. This clever little feature can make a big difference – customers browsing your website on their smartphones can call you in one click.

It's about making it easier for potential clients so they're more likely to make the leap from searcher to caller. Once you've got them on the phone, the rest is up to you.

Get more info about building a virtual office with VoIP now.